Privacy Policy

We have developed this Data Policy in order to demonstrate our firm commitment to the privacy of your data in accordance to GDPR 2018. We are committed to safeguarding your data whilst ensuring you get the best out of our website. If you have any special requests concerning your personal information or any queries with regard to our privacy practices, please contact us by e-mail, info@cleveroffice.ie with GDPR in the subject header.

In this Data Policy, we also refer to personal data as “data”, “information” or “personal information”. We are not responsible for the privacy or data procedures of any website which you may use as a result of using this website, either using a link provided by us or otherwise.

Information Collected and its Use

The information we collect on our website, 3rd party communications platforms and on our back office system helps us with your enquiry and enables us to give you the best customer service that you expect from Clever Office. Our relevant staff have been trained on best practices and a GDPR policy is in place. We collect this information in order that our goods and services can be offered as effectively as possible and so that we can fulfil our agreement with you.

We may use information that you provide:

To enter your details into our database and to enable us to provide you with the goods and services that you require;
For assessment and analysis (e.g. market, client and service analysis) to enable us to review, develop and improve the goods and services we offer and to enable us to provide you and other clients with relevant and up to date information about our services;
To enable communication and further information about the goods or services that we can offer you.
We may keep you informed of such products and services that we think you may be interested in, using the following methods:

-E-mail
-Telephone
-Post
-Other ways as communicated through the website
All of our communication meets GDPR guidelines and have either an opt out or contact details where you can update your preferences.

Whilst we use all reasonable measures to ensure security of data we cannot guarantee against the misuse of computer equipment by hackers or any other disruptive third parties. You accept the inherent risks involved and you will not hold us responsible for any security breaches unless they are due to our wilful default or negligence.

Disclosures

With the exception of certain uses set out in this Privacy Policy, we will not disclose any information we keep about you to any third parties unless required to do so by the police or any regulatory or government authority to provide your information and/or information concerning your use of this website. Furthermore, we will disclose your information and/or details of your use of this website if it is required by law or requested by a third party during the course of an action for the infringement of their rights which we reasonably believe to arise from your use of this website.

Secure Storage

Within our organisation, we used paid and secure services to store all of your information. These cloud based applications include Office 365, Paypal and Prima Cloud. These are all password protected and secure.

Cookies

Cookies are strings of information which we may from time to time transfer to the browser on your computer’s hard disk to enable us to remember who you are when you return to the website. In addition, we use cookies to provide us with access to anonymised, aggregated statistics and analytics of our visitors using the Google Analytics platform and other Google Analytics services including Google Analytics Demographics and Interest Reporting, Remarketing. We may use cookies to enhance your enjoyment of our website and to improve our service to you. If you wish you can usually adjust your browser so that your computer does not accept cookies. Please note you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. Alternatively you may install the Google Analytics Opt-out Browser Add-on. If you do this you will still be able to access our website but this may limit some of the functionality available to you. How you adjust your web browser will depend on which internet browser programme your computer uses.

Cookies do not contain information such as your home address, telephone number or credit card details and we will not disclose the content of cookies to any third parties.